Our four-day stay at this hotel was truly exceptional, and we thoroughly enjoyed every moment. **Rooms (2-Bedroom Apartments)** The apartments were impeccably clean and thoughtfully designed. We were greeted with a personalized welcome message on the TV upon arrival—a lovely touch. The spacious living area was perfect for families, and the bathrooms had a luxurious feel, featuring elegant gold-toned fixtures and finishes. **Service** The service exceeded all expectations. Staff members were consistently warm and attentive, greeting us whenever we entered or exited the hotel. During our Easter stay, they surprised us with chocolates for our son—an unexpected and delightful gesture. One incident truly highlighted their exceptional care: When our son accidentally fell and bumped his head in the lobby seating area, we later received **two** follow-up calls from the hotel checking on his well-being and offering further assistance. This level of attentiveness is rare and deeply appreciated. **Location** The location is ideal, with numerous dining options nearby. Key attractions like Chinatown and Darling Harbour are just a short (under 10-minute) walk away, making it incredibly convenient for exploration. **Final Thoughts** A flawless 10/10 experience. We will undoubtedly choose this hotel again on our next visit to Sydney. Highly recommended for families and travelers seeking comfort, luxury, and outstanding service.